WJEC Voc Award Hosp & Catering Level 1/2

The structure of the Hospitality and Catering industry The Hospitality and Catering industry is very large and varied. There are many job roles within it that require different sets of skills to make the industry effective and successful. The Hospitality and Catering industry also relies on other outside agencies, businesses and people (suppliers) to supply it with the things it needs, e.g. food commodities, drinks, cleaning materials, tableware, agency staff, equipment, furniture, uniforms, laundering services, waste disposal, floral displays, etc. Catering Catering services are provided by: • Contract food service catering businesses (large and small) , caterers who supply businesses and establishments such as airlines, hospitals, schools, care homes and some private functions in hotels. The food is usually prepared in a central place and then delivered to the establishments. They may also supply food to places that do not have catering facilities, such as historical houses, museums, community halls, sports venues, for events such as parties, anniversaries, wedding receptions, open-air concerts and sports events. • In-house catering staff , who work in the kitchen, which is a permanent part of the establishment. AC1.1 What will I learn? The Hospitality and Catering industry is one of the largest employers in the UK. In this chapter, you will learn about the structure of the industry and the wide range of jobs and services it provides. You will also learn about how the industry is rated according to different sets of standards, e.g. food hygiene, services provided, sustainability and environmental practices. LO1 Understand the environment in which hospitality and catering providers operate The Hospitality and Catering industry Chapter 1 Key terms ● Caterer – a business or person who arranges the preparation, delivery and presentation of food for clients ● Catering – providing a food and beverage service to people in a particular location ● Establishment – a place where a business or organisation operates from ● Hospitality – the business of providing people with accommodation, meals and drinks in a variety of places away from their home 8